Job Description
Remote (Massachusetts Only) | Part-Time (10-20 Hours/Week) | $22-25/hour | SWAG Included
Love crossing things off a list? Does an organized inbox make your day? Do you notice the typo everyone else missed? Do you genuinely enjoy keeping projects moving and making sure nothing slips through the cracks?
If so, keep reading.
We're Promo Print Plus, a growing promotional products company that helps businesses and colleges create memorable branded merchandise and event experiences. Behind every successful project is someone making sure every proof, purchase order, shipping update, and vendor communication happens exactly when it should.
We're looking for that person.
Before You Apply This position requires sustained attention to detail and uninterrupted focus during scheduled work hours.
You'll be managing multiple customer projects, communicating with vendors, tracking orders, reviewing proofs, and responding to client emails throughout the day.
To be successful, you'll need:
- A quiet, dedicated workspace
- Reliable internet
- The ability to work free from ongoing care giving responsibilities or other frequent interruptions during 1-3 hours of work time.
If you love focused work and keeping organized, you'll probably love this job.
What You'll Get - $22-$25/hour starting pay
- Retirement Plan
- Remote work from anywhere in Massachusetts
- 10-20 hours per week
- Core availability Monday through Friday, 9:00 AM to 12:00 PM EST
- Additional hours can be completed flexibly based on workload
- Weekly one-hour team check-in that occurs during 9-3
- Learn valuable project management and operations skills
- Room to grow with a company that genuinely enjoys what we do
- Company SWAG (because working for a promo company has its perks)
What You'll Do You'll become the central hub that keeps every project moving smoothly.
Your responsibilities include:
- Track customer orders from placement through delivery
- Follow up with vendors on production timelines
- Monitor proofs and obtain approvals
- Problem solving
- Update our CRM and order tracking systems
- Create purchase orders in QuickBooks
- Track shipments with UPS/Fedex and proactively communicate updates
- Keep customer, vendor, and internal emails organized and up to date
- Respond to customer and vendor emails during business hours
- Maintain organized digital files and documentation
- Catch small issues before they become big problems
Your goal is simple:
Make every project feel effortless for our clients because you've already handled every detail behind the scenes. What You Bring - 3-4 years of administrative, project coordination, customer service, or office experience
- Exceptional organizational skills
- Strong proofreading and attention to detail
- Excellent written communication skills
- Top notch problem solving skills
- Experience with Google Workspace and Microsoft Office
- Experience with QuickBooks Online is a plus, but not required
- Comfort juggling multiple orders with changing priorities
- Confidence communicating with vendors and clients
- A genuine desire to help people
Most importantly, you're someone others describe as dependable.
When you say you'll do something, it gets done.
This Job May Not Be Right For You If... - You struggle to keep track of multiple deadlines.
- You get overwhelmed easily
- You dislike detailed administrative work.
- You frequently leave emails unanswered.
- You're looking for a position you can perform while simultaneously caring for others or managing other ongoing responsibilities during working hours.
There's nothing wrong with any of those situations. They simply aren't a match for this role.
Why You'll Love Working Here We're a small business, which means your work matters.
You'll work directly with the owner, learn how promotional products and print projects come together, and play an important role in helping our clients succeed.
We value:
- Reliability over excuses
- Teamwork over ego
- Attention to detail over rushing
- Taking care of our customers
We work hard, help each other, laugh often, and celebrate a job well done.
Ready to Apply? Please apply along with a cover letter explaining: - Why this role interests you.
- Why you think you'd excel in a detail-oriented position.
- An example of a time your organization or attention to detail prevented a problem.
Job Tags
Part time, Work at office, Remote work, Monday to Friday, 10 hours per week